Legal

Refund Policy

We want you to be confident that ThermoKoru works for your supported Mac and use case. This policy applies to ThermoKoru licenses purchased through Lemon Squeezy.

Last updated: July 20, 2026

14-day request period

You may request a refund within 14 days of the original purchase. Please include the purchase email or order number and a short explanation so we can identify the order and, where possible, resolve a technical problem.

How to request a refund

Email [email protected] or use the support link in your Lemon Squeezy receipt. Lemon Squeezy, as merchant of record, processes approved refunds back to the original payment method.

Eligibility

Requests for accidental or duplicate purchases, unresolved technical incompatibility, or a product that materially differs from its published description are eligible for review. We may ask for basic diagnostic information that you choose to provide; never send passwords or unrelated personal files.

Limits and abuse

After 14 days, refunds are generally not offered unless required by law or approved by Lemon Squeezy. We may decline abusive or fraudulent requests, repeated purchases and refunds, or requests tied to a license that was resold, shared or used contrary to the License Terms.

What happens to the license

A refunded order may have its license key and active installations deactivated. You must stop using and remove the licensed software after the refund is completed.

Consumer rights

This policy does not limit any cancellation, conformity, refund or other consumer right that applicable law gives you and that cannot be waived.